If you have purchased a ring with July Child you will receive a beautiful velvet shell box. All of our orders come lovingly boxed in our bespoke July Child jewellery boxes with a unique tarot card for keeps.

Many factors can influence the condition of jewellery. Therefore you should make sure that your jewellery is properly cleaned, polished and stored. Please read through the care instructions to ensure your precious jewels are kept looking their best.

Please contact sinead@julychild.co.uk within 14 days of receiving your order and we will issue you with our returns address. The buyer is responsible for shipping their return within 7 days of receiving our returns address. Any items shipped after that will be accepted at our discretion. Please note that original shipping charges are non-refundable. Please note items marked in the SALE are non-refundable.

• Jewellery which has been returned in the original packaging and is unworn will be refunded.
• Earrings WILL NOT be refunded due to hygiene reasons.

The buyer is responsible for the cost of shipping the items back. July Child is not responsible for any return shipping costs or customs and duties reimbursement. We recommend you send back any returns using a signed for postal service. Once we have received your return, it will be processed as quickly as possible. Please allow 7 days from the date of your return being processed for the refund to credit your original method of payment. July Child reserves the right to refuse any returns which do not meet our return policy requirements.